Consumer Duty Toolkit

Helping you adapt to the new legislation

The Consumer Duty regulations went live on 31 July 2023.  We’ve put together this toolkit to help advisers adapt to the changes.

Whether you are running a centralised investment proposition (CIP), building your own portfolios or outsourcing to a provider such as Copia, the regulatory requirements are clear:

“Where a firm works with others in a distribution chain and conducts due diligence on those other firms, it should consider the Duty as part of that due diligence.”  [1]

The challenge is not only to ensure compliance, but to also ensure your CIP doesn’t become unmanageable. A pragmatic and proportionate approach to implementation is required, and we want to help.

How Copia can help advisers

We have a range of support materials and guides for advisers.  They are designed to:

  • ensure compliance with the rules and
  • help you implement them in the most effective manner possible

What you’ll get

Register now in the white box  to receive the following:

The Consumer Duty Toolkit - Introductory Guide Cover

An introductory guide clarifying the requirements, the steps you need to take to meet them

Completing Your Target Market Assessment Guide Cover

The Target Market Assessment template and guide to completing it

Completing Your Value for Money Assessment Guide Cover

The Value for Money Assessment template and guide to completing it

Consumer Duty Toolkit - Our Guide to Co-Manufacturing

Our approach to co-manufacturing

If you’ve already subscribed but no longer have access to emails we sent just complete the form again and you’ll receive an email with links to all the elements released to date.

You can also get in touch with your usual Copia contact if you’d like to discuss further how Copia can help you with Consumer Duty implementation.

Copia’s Consumer Duty Assessments

Target Market Assessments

Under Consumer Duty all providers, including Copia, must publish material documenting the target market for their products/services by 30th April 2023.

This will then allow you to make an informed assessment of whether they can provide a suitable solution for your target clients.

You can find target market assessments for all our portfolio ranges on the appropriate web page.

Value for Money Assessments

As well as communicating their target market, by 30th April 2023 all providers must also evidence that their products/services are of good value.

These assessments should form part of advisers’ research and due diligence process.

You can find value for money assessments for all our portfolio ranges on the appropriate web page and you can find out more about our rigorous process for demonstrating value for money here.


[1]:  Source – FCA FG22/5 2.21

Submit your details to sign up for the Consumer Duty Toolkit

The Consumer Duty Toolkit - Our guide to the new legislation and the steps you need to take to get your ducks in a row for July 31st

If you have lost your original email with links to the docs, please request them again below.

    Copia Capital Management

    Hamilton House, 1 Temple Avenue, London, EC4Y 0HA

    Understanding the risks

    This information is intended for professional financial advisers only. Copia does not provide financial advice. This information is not intended as financial advice and should not be interpreted as such. Model investment portfolios may not be suitable for everyone. The value of funds can increase and decrease, past performance and historical data cannot guarantee future success. Investors may get back less than they originally invested.

    Copia Capital Management is a trading name of Novia Financial Plc. Novia Financial Plc is a limited company registered in England & Wales. Register Number: 06467886. Registered office: Cambridge House, Henry St, Bath, Somerset BA1 1JS. Novia Financial Plc is authorised and regulated by the Financial Conduct Authority. Register Number: 481600.

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